Customer Service Representative

Job Description

We are seeking a friendly and engaging Customer Service Representative to join our grocery store team. In this essential role, you will represent our store and be instrumental in delivering outstanding customer service to our shoppers. Your positive attitude and excellent communication skills will contribute to creating a delightful shopping experience.

**Key Responsibilities:**
– Welcome customers as they enter, providing information on products and services.
– Assist customers with their inquiries and help them locate products.
– Address customer complaints and issues with professionalism and respect.
– Process customer transactions, including both cash and credit card payments.
– Maintain a clean and organized work area.
– Help with stocking shelves and replenishing inventory as needed.
– Complete additional tasks as assigned.

**Requirements:**
– High school diploma or equivalent.
– Strong communication and interpersonal skills.
– Demonstrated ability to provide exceptional customer service and handle complaints courteously.
– Excellent organizational skills and attention to detail.
– Ability to work both independently and collaboratively within a team.

**Salary:** $18.20-$19.90 per hour

**Benefits:**
– Competitive salary.
– Comprehensive health, dental, and vision insurance.
– 401(k) retirement plan with company match.
– Generous paid time off policy.
– Flexible work schedule.